Returns Management
We are a leader in Managed Returns. Our customized solutions:
- Reduce costs
- Improve inventory turns
- Maximize recovery value
We automate the key business processes associated with returns
With Image Microsystems as your partner, you'll optimize the returns process to:
- Improve customer satisfaction
- Increase your bottom line
Depot Repair
We help companies improve efficiency and reduce costs by managing
- In-warranty ASP authorized repair services
- Out-of-warranty repair - broad OEM capabilities
Product line repair capabilities
- Notebooks
- Desktops
- Servers
- iPods/MP3 players
- Cell phones
Component level repair
- BGA replacement/rework via SRT
- X-ray technology
- Level III solder capabilities
On-site spare inventory planning and fulfillment
Service Parts Logistics
Years of experience and OEM relationships gives us an unmatched competitive edge. We maintain millions of new and reconditioned parts for most major brands.
Parts are warehoused at our facilities in Austin, TX, Los Angeles, CA, and Lockbourne, OH ensuring rapid nationwide delivery
- Precision inventory control through our custom tracking system
- Secure, password-protected 24/7 access to real-time data
Maintain parts programs for retailers such as Best Buy and OfficeMax
